Fun works better when people feel protected.
Safety at MyLOL is part of the architecture, not a list of rules bolted on at the end. Who can join, who can see whom, what can be posted, what happens after a report — those decisions are built into the product itself.
MyLOL is a private subscription social network with two completely separate communities: Teen MyLOL for eligible members ages 13–17, and Adult MyLOL for members 18 and over. This page explains, in plain language, how we work to reduce risk — and what no safety system can promise.
- Separate teen and adult communities
- Age assurance at sign-up
- Human and automated moderation
- Reporting and blocking in every space
Two communities. No crossover.
Teen MyLOL and Adult MyLOL are separate environments. They are not one network with an age filter on top. A member belongs to one community, and ordinary product functionality does not connect the two.
Separate discovery
Teen and adult members are not shown to each other anywhere people are discovered — suggestions, browsing, groups or community listings.
Separate search
Search results are limited to the member's own community. A teen profile is not findable from an adult account, and the reverse is also true.
Separate profiles
Profiles, photo albums, blogs, guestbooks and Top Friends are only viewable inside the community they belong to.
Separate messaging
There is no message, friend request, follow or invitation path between a teen account and an adult account.
Separate groups and rooms
Groups, communities and chat rooms belong to one community. Teens and adults do not share a room, and cannot be brought into one by an invite link.
Separate live and video features
Where live or video features are offered, they run inside a single community only, so teens and adults are never in the same session.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]
Separation is enforced by the product, not by a request in our rules. Attempting to reach the other community — for example by creating a second account with a false age — is a violation that can end an account.
Knowing who's joining
Everyone who registers goes through age assurance before entering a community. Age assurance means we use several signals — not one self-reported birthday — to decide which community someone belongs in, or whether they can join at all.
Registration starts with country of residence, then date of birth, then an eligibility result. We do it in that order because the rules that apply to a 14-year-old differ from country to country, and we want that answered before an account exists.
Depending on country, age band and risk signals, we may ask for an additional check — such as a facial age estimation or liveness check, or a government-issued ID where that is permitted and appropriate. We keep the specifics of our detection and scoring deliberately undisclosed, because publishing them would help people work around them.
Country eligibility is decided first
Being 13–17 does not automatically mean MyLOL can offer you an account. Minimum ages, parental-consent ages and age-assurance requirements vary by country, and some countries restrict social-media accounts for younger teens entirely. Eligibility varies by country.
Additional verification where needed
Facial age estimation, liveness checks and permitted identity documents may be used to confirm a member belongs in the community they applied for.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Re-checks after sign-up
If later signals suggest a stated age is wrong, we can re-run age assurance, restrict the account, or remove it.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Only what we need
Verification data is handled under our Privacy Policy, used for safety and eligibility purposes, and retained no longer than needed for those purposes.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]
No age-assurance system is perfect. Ours is designed to make it substantially harder for an adult to enter a teen community, not to promise it can never happen.
Every profile starts with review
A new profile is checked before it becomes visible to the community. That review covers the parts of a profile people actually use to judge who someone is.
Profile photos
Photos are screened automatically and, where flagged, reviewed by a trained person before they appear.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Display names and usernames
Names containing sexual, hateful or contact-sharing content are rejected.
Bios, interests and links
Free-text fields are scanned for sexual content, solicitation, contact details, off-platform handles and scam patterns.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Contact details
Phone numbers, addresses, school names and messaging handles are not allowed in teen profile fields.
Rejected content comes with an explanation of which rule it broke, and members can appeal.
Safety continues after registration
Review at sign-up is the start, not the whole system. Content and behaviour are monitored continuously, with automated systems handling scale and people handling judgement.
Automated detection
AI-assisted classifiers, keyword rules and behavioural risk signals flag content and accounts for review.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Human review queues
Flagged items and member reports go to trained reviewers who decide the outcome.
Pattern detection
Repeated contact attempts, mass messaging, age-probing behaviour and other risk patterns are treated as signals even when no single message breaks a rule.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Escalation
Serious cases are escalated to a specialist safety team rather than handled by routine moderation.
Photos and media
MyLOL is a place for albums, profile pictures and moments that stay put. It is not a place for sexual content — in any community.
No nudity or sexual content
Nudity, sexually explicit imagery and sexualised posing are prohibited across MyLOL. There are no adult services, adult content areas or paid intimate content on this network.
Automated image scanning
Uploads are scanned before or shortly after they appear, and matches are blocked or queued for human review.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Extra limits on teen accounts
Teen albums are visible only inside the teen community and to the audience a member chooses. They are not a public web directory and are not indexed by search engines.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Reports and removal
Anyone can report an image. Confirmed violations are removed, and the account faces enforcement up to permanent removal.
Never share an intimate image of yourself or anyone else, and never pass one on. If someone asks you for one, report it — you will not be in trouble for reporting.
Protecting conversations
Most harm on social networks happens in private messages, so that is where protection matters most. Messaging on MyLOL is designed to interrupt harmful patterns early.
Sexual solicitation
Sexual advances, sexual requests and sexual language directed at a teen member are prohibited and treated as a serious violation.
Grooming behaviour
Flattery-then-isolation patterns, secrecy requests, gift offers and boundary testing are detected as behavioural patterns, not just keywords.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Requests for intimate material
Asking any member for intimate images is a removable offence. Asking a minor is a zero-tolerance offence.
Threats, harassment and coercion
Threats, sustained harassment, blackmail and pressure tactics — including sextortion attempts — are removed and escalated.
Scams and money requests
Requests for money, gift cards, crypto, account details or paid "verification" are treated as fraud signals.
Moving off-platform
Early pressure to switch to another app, especially with a teen member, is a recognised risk pattern and is flagged.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Evasion attempts
Coded spellings, split words and image-based text used to dodge detection are themselves treated as risk signals.
You can leave any conversation at any time. Blocking is always available and never announced to the other person.
Your location is your business
MyLOL is built around shared interests, not proximity. The teen experience does not expose precise location.
No exact-location discovery for teens
Teen members are not discoverable by precise location, distance or map position.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]No live location sharing
There is no feature that broadcasts a member's live position to others.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Coarse region only
Where region is shown at all, it is broad — the kind of detail that cannot lead someone to a door.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Privacy controls
Members choose who can see albums, who can message them and who can leave guestbook messages.
Never post your address, school, workplace, timetable, phone number or a photo that shows any of them. If someone keeps asking where you are, report them.
Report. Block. Tell us.
If something feels wrong, you do not need to be sure, and you do not need proof. Two buttons are available everywhere on MyLOL.
Report
Sends the profile, message, photo or post to our safety team for review. Reports are confidential — the person you reported is not told who reported them.
Block
Immediately stops that person from messaging you, seeing your profile or finding you again. It takes effect straight away, and you do not have to explain yourself.
Both at once
Reporting and blocking are separate actions and you can do both. Blocking protects you now; reporting protects everyone else.
Tell someone offline too
If you are scared, or someone is threatening you, tell a parent, carer or trusted adult as well as reporting to us. If anyone is in immediate danger, contact your local emergency services.
Humans make the final calls
Automated systems find things quickly; people decide what they mean. Enforcement decisions on MyLOL are made or confirmed by trained reviewers.
A report enters a queue, is prioritised by severity, and is reviewed against our Community Guidelines. Reports involving a minor's safety, sexual content or credible threats are prioritised above everything else.
Outcomes include: no action, content removal, feature restrictions, a warning, a temporary suspension, or permanent removal of the account. Where we are legally required to do so, cases are referred to the appropriate authority or hotline.
You get an outcome
Reporters are told when a report has been actioned, within the limits of the other person's privacy.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Appeals exist
Members whose content or account is actioned can appeal and have the decision reviewed by a different person.
[CONFIRM IMPLEMENTATION BEFORE PUBLISHING]Human escalation
High-risk cases go to a specialist team with defined escalation paths, including emergencies.
Zero tolerance areas
Some conduct results in immediate account removal, preservation of records and — where required or appropriate — referral to law enforcement or the relevant reporting body. There are no warnings and no second chances in these areas.
Child sexual exploitation and abuse material
Any sexual content involving a minor, in any form, and any attempt to obtain or share it.
Grooming
Any attempt to build trust with a minor for sexual purposes.
Sexual solicitation of a minor
Any sexual approach, request or conversation directed at a member under 18.
Non-consensual intimate content
Sharing or threatening to share intimate images without consent, including sextortion.
Trafficking and exploitation
Recruitment, coercion or exploitation of any member, including for commercial sexual purposes or labour.
Credible threats and serious illegal conduct
Threats of violence, incitement, weapons or drug trading, and other serious criminal activity.
Turning 18
Turning 18 is a community transition, not a quiet upgrade. An adult does not keep access to teen spaces because their account is old.
As a member approaches 18, they are told what happens next and asked to move to Adult MyLOL. Moving means entering the adult community — with adult discovery, adult groups and adult members — and leaving the teen community behind.
After the transition, the account can no longer view, search, message or join anything in the teen community. Teen conversations and teen group memberships do not carry across.
Transparency
We intend to publish meaningful information about how safety works in practice — the volume of reports we receive, what we action, how quickly we act and how appeals resolve — so that our claims can be checked rather than taken on faith.
Contact Safety
If you need a person, here is how to reach one. For anything urgent, use your local emergency services first.
- Safety and member reports
- [SAFETY EMAIL]
- Reports, questions about a decision, and appeals.
- Parents and carers
- [SAFETY EMAIL]
- Questions about a young member's account, our protections or a concern you would like reviewed.
- Law enforcement and emergencies
- [LAW ENFORCEMENT CONTACT OR PROCESS]
- Legal process, preservation requests and emergency disclosure requests where there is a risk to life or serious harm.
We respond to valid legal requests from law enforcement through a defined process, and we can act on emergency requests where there is an immediate risk of serious harm.
What MyLOL cannot guarantee
We would rather be trusted than impressive, so here is the honest part.
- No safety system can eliminate every risk. Ours is designed to reduce risk, detect harm early and act quickly.
- Age assurance reduces the chance that someone joins the wrong community. It cannot be perfect, and we do not claim it is.
- Automated detection catches a great deal of harmful content, but not all of it. That is why reporting matters and why humans review.
- We cannot control what happens after a conversation moves to another app, another platform or the offline world.
- We cannot promise that no bad actor will ever create an account. We can promise to look for them, remove them and take serious cases seriously.
MyLOL is built to make social networking fun while applying modern safeguards appropriate to the communities it serves.